INFORMATION ABOUT US
NAMANA is a brand of Anakao Jewellery Ltd.
www.namana.london “Website” is a website operated by Anakao Jewellery Ltd, with the company registration number 9837846, with the registered address, 108W, Sterling House, Langston Road, IG10 3TS (“We”, “Us”, “Our” or Namana)
Use of the website
Your use of this website is subject to the terms and conditions of website use (“Terms and Conditions”). Please read carefully the Terms and Conditions before you start using our Website, by using our website, you indicate that you agree that you accept them and agree to abide by them.
We may change these Terms and Conditions at any time, and you should check this page regularly to review these terms. Your continued use of the website after any such changes will be considered acceptance by you of the Terms and Conditions
If you do not agree with these Terms and conditions, then please do not continue to use this Website.
Namana has made this website available to you for your personal information. A user may download onto a computer or print out a copy for non-commercial, personal, reference or informational purposes only. You may not modify, reproduce, distribute or display the website content in any way; you may not reproduce or create derivative works for either public or commercial purposes.
This website and all its content, without limitation, notably, logos, designs, images, photographs all text, software code, and any other form of material or distinctive signs (“Website Content”) are Namana’s exclusive property. By consequence, any reproduction, partial or total is strictly forbidden unless prior, written authorisation has been obtained from Namana.
Contract of Sale
The contract for the supply of goods through the website is between you and Namana. After you place an order on the website we will send you an email confirming that your order has been received. This is not an order acceptance or order confirmation. Our acceptance of your order takes place on the dispatch to you of the products ordered unless we notify you that we do not accept your order, or you have cancelled your order. We will send you a dispatch confirmation email confirming that your order has been shipped to you. Our acceptance of your order brings into existence a legally binding contract between us in respect of the products whose dispatch we have confirmed. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
Pricing and Delivery
The prices payable for goods that you order are as set out in our website. All of our prices are in UK pounds inclusive of VAT. UK sales Tax is not payable for orders placed from outside the European Union. You will be billed in UK Pounds and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
Please note that prices in all printed publications are correct at the time of publication and we reserve the right to amend these without prior notification.
We cannot be responsible for any actions of local customs authorities and you will be responsible for payment of all import duties and taxes of any kind. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give is correct and accurate and that there is someone to sign for and take delivery of the goods from the delivery service used. You will become the owner of the goods you have ordered when they have been delivered to you subject to our having received full payment of all sums due including any delivery charges. All import duties and local taxes are the responsibility of the customer
Right for you to cancel your contract
You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
To cancel your contract you must notify us by email at email@example.com or telephone us on +44 (0) 20 3011 2463. Your right to cancel your contract with us for the goods you have ordered is subject to:
- – You calling us within 14 days of receiving your goods.
- – The item(s) cannot be a Bespoke Special Order, which due to their unique nature, cannot be exchanged or returned under any circumstances.
- – Any item that has been altered, including rings that were resized, for you will be considered as a Bespoke Special Order.
Once you have notified us that you are cancelling your contract, any sum debited from your credit card will be credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. Returned items must be in their original packaging, in the condition and packaging in which they were received. Namana will not accept returns of any items that have been worn.
Cancellation by us
We reserve the right to cancel the contract between you and us if:
- – We have insufficient stock to deliver the goods you have ordered;
- – we do not deliver to your area; or
- – one or more of the items you ordered was listed at an incorrect price due to a typographical error.
If we do cancel your contract we will notify you by email or by telephone, and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Delivery of goods
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.
You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by email of the problem within 7 working days of the delivery of the goods in question.
If you do not receive goods ordered by you within 7 working days of the date on which you ordered them, we shall have no liability to you unless you notify us by email or telephone at our contact address of the problem within 14 days of the date on which you ordered the goods. If you notify us of a problem under this condition, our only obligation will be, at your option either:
- – to make good any shortage or non-delivery; or
- – to replace any goods that are damaged or defective; or
- – to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
We cannot be held responsible for any delays once the goods have left us and are in possession of the courier services.
Exclusion of Liability
The information on this Website is published for general purposes only. Anakao tries to ensure that the information is accurate and up-to-date, but cannot guarantee the exactitude of the information and be held responsible for any inaccuracies.
Specially, please note that some products may appear larger or smaller than actual size. Therefore, we recommend that you seek further guidance on the information contained on this Website.
This website is used at the user’s own risk. We cannot guarantee that this website is free of defects, viruses or other harmful components, and that it will not cause damage to any property. We shall not be liable for any direct or indirect damaged or loss that may result from the use, inability of use or the result of the use of the website and any materials posted on it, including but not limited to loss of data, computer virus infection, loss of business or loss of profit that may affect the users of the website.
We may link our website to third party websites, which are the sole responsibility of such third party. We are not responsible for the content, accuracy or reliability of the sites hyperlinked to our website.
We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
We are committed to protecting the private lives of users of this site. In cases where users communicate personal data, Anakao will use it to carry out market research, we will ensure that the personal data remains safe and we will never sell your information to a third party.
On written request, we will remove all personal information concerning you. You can access, rectify or remove any personal data concerning you by sending us an email.
All aspects of the Terms and Conditions will be governed by the law of England and Wales.
This current version Terms and Conditions shall begin to be effective as of April 15th, 2018.